- Per-Channel AI Behavior (Email, WhatsApp, SMS, Live Chat, Telegram) - AI Auto-Escalation to Humans on low confidence - AI Reliability Filters (skip noreply, auto-reply, bounces, promotional, custom blocklist) - SMS Bulk Campaigns via Twilio - In-App Notifications & Header Bell Icon - Workflow: Email Template Dropdown in Send Email action - Workflow: Telegram option in Auto-Reply rules - Workflow: In-App channel for Send Notification action - Plan-Based Feature Gating (6 new plan flags) - In-App System Updater (5-step wizard with rollback)
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03 June, 2026
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